Command Center
Track AR, queue pressure, overdue risk, and agent activity in one operational view.
CARET Collect
Internal prototype
Access restricted to CARET team
Agentic collections command center for legal billing teams
Reduce DSO, automate safe follow-up, and route sensitive collections decisions to humans.
Internal prototype - access restricted to CARET team
Signal -> Reason -> Decide -> Act -> LearnNo real messages sent
Command Center
Intelligence Layer
Human Guidance Queue
Client Experience
Prototype Modules
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Intelligence Layer
Explain payment risk, dispute risk, sensitivity, and recommended next actions.
Human Guidance Queue
Route sensitive collections decisions to reviewers with clear approval context.
Client Experience
Review email, SMS, payment CTAs, and client journey states before external sending is enabled.
Guardrails and Escalation Builder
Control automation by source system, sensitivity, dispute status, and approval gates.
Use a builder-created multi-tenant Microsoft Entra ID app registration for this prototype. Later, migrate to company-managed single-tenant SSO or Cognito + Entra ID.